Salesforce for Healthcare Case Studies


Member+Provide intake and services

A premier not-for-profit managed healthcare services provider wanted to transition to a new scalable platform for member and provider intake, physician marketing and referrals, and member/provider services.

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Data review and statistical analysis tool

A healthcare advisory firm intended to develop the ability to conduct data review and statistical analysis on the sample reconciliation process for its pharmaceutical customers.

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Org strategy for a global rollout of patient services and medical inquiries platform

A Fortune 500 pharmaceutical company was embarking on a 3-year global rollout of their CRM platform. The program involved two separate Service cloud implementations for their Patient Services and Medical Inquiries contact centers and one Veeva implementation.

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Regulatory and compliance events tracking tool

A healthcare advisory firm intended to develop the ability to track all relevant regulatory and compliance events for analysis, trending, reporting and business planning purposes.

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Scheduling and engagement management solution

A healthcare services company providing short-term physician coverage to hospitals during holidays and vacations was looking for a Salesforce-based scheduling and engagement management solution.

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Life and Long-Term Care practice management platform

A Fortune 100 insurance company planning to get greater visibility in its sales process, decided to transition its life and long-term care practice management platform on to Salesforce.com.

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